0%

0

  • Your cart is empty

Your Cart:

$0.00

(0 items)

FAQs
Frequently Asked Questions

Do you sell computer parts individually?

Unfortunately we do not sell single computer parts to consumers, e.g.; Processors, Motherboards, etc.. But we sure can use the parts to build an awesome computer for you :)

What are the tiers listed on computers?

customcomputersfaqsTiers go in order of how powerful a gaming experience you will receive based on the base model of a computer.

Here are a list of the tiers, 1 being the lowest, 4 being the highest.

  • Tier 1 – Entry level gaming computers / Low
  • Tier 2 – Intermediate level gaming computers / Medium
  • Tier 3 – Advanced level gaming computers /High
  • Tier 4 – Hardcore level gaming computers / Ultra

Where do you ship internationally?

We do not ship internationally. Currently we ship to the United States, Canada, and the United Kingdom.

Are your computer parts high quality?

Our computer parts only come in the highest quality available on the market. We use the biggest name brands in the industry including Intel, AMD, Kingston, Corsair, Asus, MSI, Gigabyte, EVGA, Thermaltake, and many more.

How quickly will I receive my computer?

After you configure your computer on our site, you will have the opportunity to choose how quickly your computer will arrive. When you use our free standard service, your computer should arrive in about 14 days.

How long do you test computers before shipment?

Our team of A+ certified computer gurus will complete 48 hour stress testing and burn in testing to solidify the quality of the computer build prior to shipment.

How do I check the status of my order?

Please login to your account here My Account

How do I check my tracking?

As soon as your PC is finished being built, and testing has been done, your PC will be shipped and a tracking number will be emailed to you and will show up in your account page here My Account

What is FPS?

FPS is what we use to rate the performance of our systems. It stands for Frames Per Second. Our FPS benchmarks are based off of Tomb Raider: Survival Edition at 1920×1080 on High Graphical Settings. Values are estimates only. Estimated FPS is only valid when a dedicated graphics card is selected.

Do you offer a referral program?

Yes we sure do! <a href=”https://www.fxcustompc.com/referral-program/”>Click Here</a>